Terms and Conditions
Introduction
Welcome to WPCaps, your trusted provider for WordPress maintenance services. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and subscribing to our services, you accept these terms and conditions in full.
Services Provided
We offer a variety of WordPress maintenance services including, but not limited to:
- Regular updates of WordPress core, themes, and plugins
- Security monitoring and malware removal
- 24/7 Emergency Support
- Website backups and restoration
- Performance optimization
- Data recovery
- Website migration
Service Level Agreement (SLA)
We aim to provide our services with a high level of professionalism and diligence. While we strive for 100% uptime and quick issue resolution, we do not guarantee uninterrupted service and are not liable for any interruptions or delays.
Customer Responsibilities
- Website Access: You must provide us with the necessary access credentials to perform maintenance tasks on your website.
- Backup Responsibility: While we offer backup services, you are ultimately responsible for maintaining your own backups.
- Content Management: You are responsible for all content on your website. We are not liable for any content you publish.
Payment Terms
- Fees: Service fees are outlined on our website and are subject to change with prior notice.
- Payment Schedule: Payments are due monthly or annually, depending on your selected plan.
- Late Payments: Late payments may result in suspension or termination of services.
Cancellation and Refund Policy
- Cancellation: You may cancel your subscription at any time by contacting us. Cancellation will take effect at the end of your current billing cycle.
- Refunds: We do not offer refunds for partial months of service or for unused time.
Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including, but not limited to, damages for loss of profits, data, or other intangible losses.
Intellectual Property
All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of or licensed to WPCaps, and as such, are protected from infringement by domestic and international legislation and treaties.
Privacy Policy
We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and safeguard your information. By using our services, you agree to our privacy policy.
Changes to Terms
We reserve the right to update these terms and conditions at any time. Changes will be posted on our website, and your continued use of our services signifies your acceptance of the updated terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Contact Information
If you have any questions about these terms and conditions, please contact us at:
These terms and conditions constitute the entire agreement between you and WPCaps regarding the use of our website and services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
